Your Business Account makes checking expenses quicker and easier. You can add guest names, purchase order numbers and your own customer reference (e.g. a cost centre or department name) for easy review in a monthly, consolidated VAT invoice on every booking you make.

Yes, signing up for a Business Account is free.

• At any Premier Inn in the UK
• At any of our restaurants on-site or near our hotels
• In Premier Inn meeting rooms

• Bookings at 800+ of our hotels across the UK
• Food and drink at our restaurants on-site or near our hotels
• To book Premier Inn meeting rooms
• Extras e.g. car parking and Ultimate Wi-Fi

Find out more about authorising charges for other people.

You can add an unlimited number of cards to your account. Premier Inn Business Account Cards can be ordered, managed and cancelled online at any time. If you’re adding more than 30 cards at once, please contact the Business Account support team by calling 0333 005 0504 or emailing premierinn.businessaccount@worldline.com.

Find out more about how to manage existing cards.

Find out more about how to order new cards on your account.

Employees without a card can still make payments using your Business Account, if their booking is made under a cardholder not present booking. Find out more about authorising bookings for other people.

There are four ways to book:

• Book through our online booking tool, Business Booker
• Book online at premierinn.com
• Download the Premier Inn app
• Call our central reservations team on 0333 003 8101

If you’re booking with your own Business Account Card, you can make and guarantee a booking with your card details. You can also enable the “Business Account pre-authorise spend” box to make checking in faster.

If you’re making a booking on behalf of someone without their own Business Account Card, you can authorise their payments online and over the phone* using your username and password.

* We will never ask for your whole password over the phone – you will be asked to provide 2 specific characters only.

Find out more about how to register your card.

Find out more about how to book and authorise charges for somebody who doesn’t have their own card.

For bookings of 5 to 9 rooms, please call our Central Reservations team on 0333 003 8101. Lines are open Monday – Friday, 9am - 5pm. To make a booking of 10 rooms or more, email our dedicated Groups Desk at group.enquiries@whitbread.com

If you’ve booked with one of our flexible rates, you’ll be able to cancel or amend your booking based on the terms you booked under.

Please visit our rates page for more details about our rates.

You can pre-authorise payments for food, drinks and extras, as well as accommodation for employees from your Business Account. This includes parking, Ultimate Wi-Fi and breakfast and dinner at our restaurants. When employees check in, the hotel will already have all their booking details and, where pre-authorised, will be able to provide a restaurant authorisation voucher up to the value of the payment you set.

Find out more about authorising charges for other people.

Purchase order numbers and your own customer references will appear on invoices if they’re entered when a booking is made. If you’re making a booking at reception, please ask one of our team members to add the information required by your company.

Find out more about how to book and authorise charges for guests without their own cards.

Invoices include transaction dates and times, which hotels were booked, the card number used when booking and what payments were made using the card. Guest names, purchase order numbers and your own customer references will also appear on invoices if the information is added when booking.

Invoices show the total amount spent with a comprehensive VAT breakdown, and can be accessed or downloaded any time by logging in to your account and clicking “Manage My Account”.

Find out more about invoices and statements and how to access them from your account.

Invoices are created at the beginning of every month and show transactions from the previous month. Payment will be taken by direct debit around 14 days later. You can view invoices from the last 36 months by logging in to your account and clicking “Manage My Account”.

If you’ve opted for twice monthly invoicing, you’ll also receive an invoice on 15th of the month. Payment will then be taken by direct debit around 14 days later.

Find out more about invoices and statements and how to access them from your account.

Yes, your statement information will be included with your invoice on a monthly basis. You can also view a breakdown of your payments and outstanding balance online by logging in to your account.

Find out more about invoices and statements and how to access them from your account.

When you authorise charges online or over the phone, you’ll be asked to include a spend limit. You can also set whether you want the allowance to include alcohol and extras.

Find out more about how to book and authorise charges for guests without their own cards.

When guests arrive, they’ll be given a restaurant authorisation voucher to confirm their evening meal spend allowance.

We’ll do our best to advise guests to stay within their allowance limits. However, it’s the responsibility of the cardholder to ensure guests know the limits and stay within them.

When making your booking you can enter a purchase order number and your own customer reference. Customer references can be used to refer to a cost centre number, booking reference etc. The name of the guest staying at the hotel will appear automatically on the invoice.

Transactions will be grouped together and a subtotal for each individual card will be given, so it may save time to set up one card per cost centre or department if you’re managing your account centrally. To analyse this information in more detail, you can set up your own personalised management information reports online.

Find out more about how to set up management information reports.

Find out more about invoices and statements and how to access them from your account.

If you’d like any help or advice on the best way to set up your Business Account for your company, please call the Business Account helpline on 0333 005 0504 from Monday to Friday, 8am to 6pm.

Credit card payment options are available in case there’s a problem with direct debit payments. You can also make interim payments throughout the month via credit card.

You can find out more about how to make interim payments by downloading our payment options user guide.

Our hotels either have a restaurant and bar on-site or nearby, all of which provide delicious food, friendly service and great value. We operate a range of restaurant brands, the brand you’ll find at your hotel may vary depending on where you’re staying. You can find out which restaurant is at your hotel on your hotel’s page, and you can find out more about our restaurant brands on our restaurants page.

Please call the Business Account support team to discuss what we'll need from you to change the details on the account. The support team are available Monday - Friday, 8am - 6pm by calling 0333 005 0504. Alternatively, you can email the new account holder details to us at premierinn.businessaccount@worldline.com.

Log in and click on the manage account section, then select account details to update your details.

If you want to change your registered address, please use the contact us form or email premierinn.businessaccount@worldline.com

Once logged in, you can also update your personal details such as your email address, marketing preferences, etc. by selecting contact preferences and then my contact details.

You can track the status for each of the cards on your account by logging in and clicking manage cards and selecting existing cards. Once logged in, you can cancel existing cards, set card limits and restrict usage for set time periods. You can order new cards on the account at any time.

Find out more about how to manage existing cards.

Find out more about how to order new cards on your account.

Account holders can run transaction reports to find specific details, for example reports can be run for transaction locations, guest names and purchase order numbers. These can be set as one-off reports or scheduled to run at regular intervals.

Find out more about how to set up management information reports.

If you have more than one account, you can link them with the account holder’s approval. Reports can then be run on all linked accounts.

Find out more about how to link accounts.

View our account registration guide. You can also find more information in your welcome pack or by emailing premierinn.businessaccount@worldline.com.

Visit our card registration guide. You should have received a registration code for your card via email. If you haven’t, or if you have any questions, please contact Worldline by emailing premierinn.businessaccount@worldline.com.

If we can’t obtain credit for an account, we may ask for a deposit instead. The deposit should be enough to cover the estimated spend outstanding at any one time, and will act as the maximum credit limit for your Business Account. Current unbilled transactions or outstanding invoices can’t exceed the amount set by the deposit.

If we can’t offer you credit for an account, you can make a deposit instead. The deposit should be enough to cover the estimated spend outstanding at any one time, and will act as the maximum credit limit for your Business Account. Current unbilled transactions or outstanding invoices can’t exceed amount set by the deposit.

We have a dedicated service for meeting room bookings, which you can charge to your Business Account. This personal service helps you find meeting rooms that fit your company’s needs in locations across the country.

Find out more about booking meeting rooms.

Account holders can access this information by selecting manage cards and clicking existing cards. From here, a report can be generated with all the information regarding any cards associated with your account. You can export reports with information on each card into .pdf, .csv or .xls files.